What You Need to Know:

We have made the decision to voluntarily recall an aerosol dry shampoo spray product made during an isolated production timeframe.

Which Products Were Recalled?

Below is an image of the product, followed by the list with it's name, UPC code, and the production code range. Please refer to the UPC and production code range if your product looks different. The aerosol dry shampoo product being recalled was produced between January 2019 and June 2021. To determine if your product is impacted, please refer to the production code range listed below.

Refer to the image below for guidance on where to find the production code details on bottom of the can. The first four numbers are the only ones necessary to determine if your product is impacted and falls within the range outlined.

Production Code Ranges (to determine if product is in scope of recall): in the range of 0027-0192 or 9007

Description: Hair Food Coconut Dry Shampoo, 4.9oz.

UPC: 37000876717

Why were the products recalled?

We decided to voluntarily recall this product to the consumer level due to unexpected levels of benzene detected in the product. Daily exposure to the level of benzene detected would not be expected to cause adverse health consequences and we are conducting this recall out of an abundance of caution.

How do I request reimbursement?

To request reimbursement for your impacted product, please complete one of the below:

1.    If you have 1 product, click here

2.    If you have 2 products, click here

3.    If you have 3 or more products, click here

4. If you have this US product in hand but live in CA, please call 1- 888-674-3631

What is Benzene?

Benzene is a chemical compound released to the environment by both natural and industrial sources. It is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally. Based on exposure modeling and the cancer risk assessments published under the Environmental Protection Agency (EPA) (IRIS database), daily exposure to benzene in the recalled products at the levels detected in our testing would not be expected to cause adverse health consequences. That said, out of an abundance of caution, we are voluntarily recalling these aerosol dry shampoo spray products. Nothing is more important to us than the safety of the consumers who use our products and the quality of the products we ship.

Consumer Guidance

Consumers should stop using this aerosol product and appropriately discard it. Please follow your local disposal procedure for aerosol products. Information can be found through your local waste management services. For further questions regarding the recall, please visit our FAQs or call our Consumer Care Team at 1-888-674-3631 between 9:00am-6:00pm EST Monday through Friday.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

Complete and submit the report Online: www.fda.gov/medwatch/report.htm

Regular Mail or Fax: Download form or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178.

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

FAQs

Does this recall impact Hair Food liquid shampoos, liquid conditioners, styling products or treatments? No. All other Hair Food products are not impacted by the scope of this recall and may continue to be used as intended.

If my production code is not listed in the scope, is it safe for me to use? Yes. Those aerosol dry shampoo spray products with production codes outside of the range listed were produced during a different timeframe and may continue to be used.

Should I be concerned? We initiated this voluntary recall out of an abundance of caution. Daily exposure to benzene in this aerosol dry shampoo spray product at the levels detected in our testing would not be expected to cause adverse health consequences.